A.if the ICD agent is available and has a skill competency of nine (9) in another skill defined in CRS
B.if the ICD agent is available and has a skill competency of one (1) in the required skill for the CSQ
C.if the ICD agent is available and has a skill competency of seven (7) in the required skill for the CSQ
D.if the ICD agent is available and has a skill competency of three (3) in the required skill defined in CRS
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A.All activities fail over without any loss of data or dropping any calls.
B.All current agent calls are dropped.
C.All callers on active CTI ports are dropped.
D.The standby CRS Engine starts, processing new calls immediately.
A.1
B.2
C.Depends upon the number of agents
D.Depends upon the locations of the CallManager clusters
E.Depends upon how many nodes are in the CallManager clusters
A.Wait until the node is completely installed to start installation on the next one.
B.After you insert Disk 2.
C.A dialog box, "It is now safe to start installing the next node," appears during the installation.
D.After Windows OS is installed on the first node.
A.CRS Engine
B.recording
C.Cisco Agent Desktop
D.monitoring
E.Cisco Supervisor Desktop
A.The Standby Server can be installed across the WAN from the active server.
B.MS SQL 2000 must be installed for the datastores.
C.MS SQL 2000 or MSDE can be installed for the datastores.
D.On the Standby Server, you must install the same components that are installed on its corresponding active server.
E.The Standby Server can be installed on one of the CallManager servers.
F.The active server can be installed on one of the CallManager servers.
A.JTAPI
B.Cisco Media
C.VXML
D.MRCP ASR
E.MRCP TTS
A.license information
B.Alarm and Trace Configuration
C.CRS Installer
D.Control Center
A.CTI dialogue control port
B.CTI Route Point
C.dialogue group
D.Call Control Group
E.CTI Route Port
F.CTI Route Point association with JTAPI User
A.CiscoMIVR.log
B.CiscoMADM.log
C.CiscoMEDT.log
D.CiscoMCVD.log
最新試題
How many skills may an agent have?()
Which setup procedure begins on the Cisco CRS server immediately after Cisco CRS 4.5 is completely installed?()
In a CRS cluster with Standby Servers, which of the following statements are true? ()
Which should you check to verify that you have correct software product versions installed?()
Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? ()
Which three of the following are licensed Cisco CRS 4.0 software products?()
Which of the following is not a CRS Telephony or Media Subsystem?()
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?()
How does the CRS Server know that it has received an ASR-enabled contact? ()
When you access the Cisco CRS Administration page for the first time in a cluster, the system automatically initiates the cluster setup procedure. You perform this procedure one time for a cluster. Whatdo you accomplish in this procedure?()